Care information

Safeguarding

If someone is in immediate danger, call 999. If urgent medical help is needed, call 999 or NHS 111 as appropriate.

Our commitment

Safeguarding means protecting a person's right to live safely, free from abuse and neglect. Lilaccare takes concerns seriously and acts sensitively, proportionately and promptly.

Raising a concern

Contact Lilaccare on 07399 371661 or info@lilaccareltd.co.uk. You can also contact the relevant local authority adult safeguarding team directly.

What may happen next

• We listen and record the concern clearly.
• We consider immediate safety and whether urgent action is needed.
• We share information only where needed to protect someone or meet legal duties.
• We cooperate with local authority, health, police or regulator enquiries where required.